Internet Service Degredation

Minor incident Broadband Services
3 hours, 21 minutes

Updates

Monitoring

We have identified the problem with a single transit path which was not routing return traffic to our network correctly. We have re-routed return traffic and believe this issue should now be resolved.

We will continue to monitor the issue further and apologize for any inconvenience.

May 18, 2020 · 09:24 NZDT
Investigating

We are receiving reports a small number of customers are having connectivity issues when attempting to access secure websites. - We are investigating the issue currently.

May 18, 2020 · 08:59 NZDT

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