Calling Issues

Our hardware vendors have identified and implemented a fix for the routing issue that was occurring - Calls are now returning to regular levels, we will continue to monitor this for the next 48 hours to ensure it’s fully resolved.

This has been escalated to our Hardware Vendors for resolution.

On-Net calls remain unaffected, The majority of Off-Net inbound and outbound calls are continuing to fail.

We have identified an issue with Inbound and some Outbound calling From/To Off-Net numbers failing - Our upstream carriers are investigating this currently.

On-Net calling is unaffected, as are Hosted CloudPBX or Hosted 3CX Services.

Updates will be posted as available.

We are currently investigating reports of Inbound an Outbound Calling failing.
Updates to follow.