Broadband Issues
Major incident
Broadband
Nationwide DSL (Chorus)
North Island
Northland UFB (Chorus)
Whangarei UFB (Northpower)
Auckland UFB (Chorus)
Tauranga/Bay of Plenty UFB (UFF)
Hamilton/Waikato UFB (UFF)
Wellington UFB (Chorus)
South Island
Nelson UFB (Chorus)
North Canterbury UFB (Chorus)
Christchurch/North Canterbury UFB (Enable)
South Canterbury UFB (Chorus)
Otago UFB (Chorus)
Southland UFB (Chorus)
2023-08-25 19:30 NZDT
·
3 hours, 2 minutes
Updates
Resolved
August 26, 2023 · 09:30 NZDT
All Services should now be fully resolved, including WAN and Customer Portal.
All Hosted Customer services have been moved off the affected LC and where necessary migrated to alternate PE’s.
Issue
August 25, 2023 · 20:07 NZDT
Broadband customers may have experienced issues accessing the internet starting about 7:30
We believe these issues should be largely resolved now, though some customers are still impacted including WAN customers. More updates to follow.
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