3CX Virtual Machine Host Offline
Major incident
Voice
Hosted 3CX
2024-04-28 09:41 NZST
· 6 hours, 30 minutes
Updates
Resolved
April 28, 2024 · 16:09 NZST
All affected 3CX servers are now restored, each one has been checked. If you are experiencing any issues, please email support@ufone.co.nz for us to investigate further.
Update
April 28, 2024 · 11:57 NZST
We were unable to restore the failed VM host and are part way through restoring the affected 3CX servers onto other hosts in the cluster with some already back online. About 1/6th of hosted 3CX servers were affected.
Issue
April 28, 2024 · 09:41 NZST
1 virtual machine host is currently offline, and some 3CX systems are affected. Working on restoration.
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