MetroEthernet Switching Failover
Minor incident Services Overview GoVoIP DataCentre 220 (TDC) Core Network2019-05-21 09:36 NZDT · 13 hours, 54 minutes
ResolvedJune 5, 2019 · 10:43 NZDT
Update - 2019-05-22 @ 0845
We have conducted emergency works between 2130 and 2330 - 2019-05-22 to reconfigure hardware and prevent future recurrence, this was completed without incident.
If you have any queries please feel free to contact us.
UpdateJune 5, 2019 · 10:42 NZDT
Update @ 2019-05-21 10:58 – We have seen a recurrence of the switching fault causing a ~30 second period of increased latency.
We are re-routing traffic via alternative paths to prevent any further recurrences and apologize for any inconvenience.
InvestigatingJune 5, 2019 · 10:41 NZDT
We have identified a momentary switching fault on one of our MetroEthernet switches which has since recovered.
This may of caused a small loss in connectivity as fail-over to other paths occurred.
We are continuing to investigate.