MetroEthernet Switching Failover
Minor incident
Services Overview
GoVoIP
DataCentre 220 (TDC)
Core Network
2019-05-21 09:36 NZST
· 13 hours, 54 minutes
Updates
Resolved
November 5, 2021 · 04:24 NZDT
Update - 2019-05-22 @ 0845
We have conducted emergency works between 2130 and 2330 - 2019-05-22 to reconfigure hardware and prevent future recurrence, this was completed without incident.
If you have any queries please feel free to contact us.
Update
November 5, 2021 · 04:24 NZDT
Update @ 2019-05-21 10:58 – We have seen a recurrence of the switching fault causing a ~30 second period of increased latency.
We are re-routing traffic via alternative paths to prevent any further recurrences and apologize for any inconvenience.
Investigating
November 5, 2021 · 04:24 NZDT
We have identified a momentary switching fault on one of our MetroEthernet switches which has since recovered.
This may of caused a small loss in connectivity as fail-over to other paths occurred.
We are continuing to investigate.
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