Sonicwall Authentication Issue

Minor incident Services Overview Broadband
2020-11-24 23:08 NZDT · 38 seconds



After our Scheduled Maintenance this evening we are aware of some UFB circuits which have failed to come back online.

From investigation it would appear that all of these Circuits are all using Sonicwall Routers - If you are using a Sonicwall router and unable to connect we recommend that you reboot the router then allow 5 minutes for it to boot and attempt to authenticate.

If you are still unable to authenticate after this please contact our Support Desk on 0800 508 888.

November 5, 2021 · 04:24 NZDT

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