Incident Involving Broadband
Major incident Services Overview Broadband2019-08-20 07:40 NZDT · 3 hours, 11 minutes, 1 second
ResolvedAugust 20, 2019 · 10:51 NZDT
Issues should now be resolved for all customers, if still having an issue please contact us on 0800508888
InvestigatingAugust 20, 2019 · 09:40 NZDT
Services are now coming back online, we are continuing to monitor.
MonitoringAugust 20, 2019 · 08:26 NZDT
The issue has been identified with one of our upstream providers and happened as a unintended side effect of planned maintenance. They are now rolling back those changes to get everything back up and running shortly.
IssueAugust 20, 2019 · 08:02 NZDT
We are investigating an issue affecting broadband services for some customers. Updates to follow.