Voice Incident

Major incident GoVoIP Voice Services
1 hour, 29 minutes, 16 seconds

Updates

Resolved

Inbound calling now fully restored as of 10 minutes ago, please let us know if you are still experiencing issues.

October 21, 2019 · 11:52 NZDT
Update

The initial issue with failed registrations now appears to be resolved.<br>

We are tracking a secondary related issue where some inbound calls are failing, further updates to follow.

October 21, 2019 · 11:23 NZDT
Update

We have identified customers registering to nodes in one of our Data Centre’s are failing to authenticate.<br>


We have excluded that Zone and customers should now register to other Data Centre’s with a Trunk Refresh.<br>


We are continuing to investigate and monitor further.

October 21, 2019 · 10:45 NZDT
Issue

We are investigating an issue affecting registrations.

October 21, 2019 · 10:34 NZDT

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