Voice Incident
Major incident
Services Overview
GoVoIP
2019-10-21 10:23 NZDT
· 1 hour, 29 minutes
Updates
Resolved
November 5, 2021 · 04:24 NZDT
Inbound calling now fully restored as of 10 minutes ago, please let us know if you are still experiencing issues.
Update
November 5, 2021 · 04:24 NZDT
The initial issue with failed registrations now appears to be resolved.<br>
We are tracking a secondary related issue where some inbound calls are failing, further updates to follow.
Update
November 5, 2021 · 04:24 NZDT
We have identified customers registering to nodes in one of our Data Centre’s are failing to authenticate.<br>
We have excluded that Zone and customers should now register to other Data Centre’s with a Trunk Refresh.<br>
We are continuing to investigate and monitor further.
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